Privacy Policy

INTRODUCTION

This document sets out our policy on the protection of information you disclose to us on our website. Protecting the confidentiality and integrity of personal data is a critical responsibility that we take seriously at all times. We will also explain what rights you have with regards to your personal data and how you can exercise those rights.

WHO WE ARE

Friends of the Firth of Clyde (FoFoC) is a constituted organisation.

FoFoC is the data controller and determines what data is collected, how this data is going to be used and how this data is protected.

If you have questions about how we process personal data, or would like to exercise your data subject rights, please email us at secretary@friendsoffirthofclyde.org

COLLECTION OF PERSONAL DATA AND LAWFUL BASIS

We collect personal data from you for one or more of the following purposes:

  • To provide you with information that you have requested or that we think may be relevant to a subject in which you have demonstrated an interest.
  • To ensure the security and safe operation of our websites and underlying business infrastructure.
  • To manage any communication between you and us.

The table below provides more detail about the data that we collect for each of these purposes, the lawful basis for doing so, and the period for which we will retain each type of data.

Purpose of Processing Data Collected Purpose for Collection Lawful basis for processing Data shared with? Retention period
To provide you with information Name,  email address, phone number,

postcode.

 To provide appropriate information about products and services that you requested Performance of contract / legitimate interest Internally only As long as it is reasonably necessary to provide you with the services which you have requested
Security Technical information including IP address plus any other information that may be required for this purpose. To protect our websites and infrastructure from cyber attack or other threats and to report and deal with any illegal acts. Legitimate interest Internally, forensic and other organisations with which we might contract for this purpose. Relevant statutes of limitation.
Communications Name, contact details To communicate with you about any issue that you raise with us or which follows from an interaction between us. Legitimate interest Internally and, as necessary, with professional advisers. Relevant statutes of limitation.

YOUR RIGHTS AS A DATA SUBJECT

As a data subject whose personal information we hold, you have certain rights as follows:

  • The right to be informed – We are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
    The right of access – You may request a copy of the personal data we hold about you free of charge. If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or occasions unreasonable expense (which you may have to meet), we will inform you.
    The right to rectification – When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
    The right to erasure (the ‘right to be forgotten’) – Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
    The right to restrict processing – You may ask us to stop processing your personal data based on the following criteria:
  • The accuracy of the personal data is contested.
  • Processing of the personal data is unlawful.
  • We no longer need the personal data for processing, but the personal data is required for part of a legal process.
  • The right to object has been exercised and processing is restricted pending a decision on the status of the processing.

We will still hold the data but will not process it any further. This right is an alternative to the right to erasure.

  • The right to data portability – You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
  • The right to object – You have the right to object to our processing of your data where
    • Processing is based on legitimate interest;
    • Processing is for the purpose of direct marketing;
    • Processing is for the purposes of scientific or historic research; or
    • Processing involves automated decision-making and profiling.

If you wish to exercise any of these rights, use the information supplied in the Contact us section. To process your request, we will ask you to provide two valid forms of identification for verification purposes.

THIRD PARTY WEBSITES AND SERVICES

When someone visits www.friendsoffirthofclyde.org we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We use a third-party service, WordPress.com, to publish our website.  We use a standard WordPress service to collect anonymous information about a user’s activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it.

We use a third-party provider linked to our secure server to deliver encrypted email communications.  You can unsubscribe from our email list at any time by replying to an email with “UNSUBSCRIBE” in the title field. We will then send a service update email to inform to you to inform you that your contact has been successfully removed from our email mailing list.

LINKS TO OTHER WEBSITES

This Website may, from time to time, provide links to other websites. We have no control over such websites and are in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

COOKIES

This website does not currently use cookies.

INTERNATIONAL TRANSFERS

All data is stored on a secure server located in the UK.  When transferring data to a country outside of the EEA we adhere to the relevant GDPR regulations.

CHANGES TO THIS POLICY

We reserve the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

CONTACT US

Any comments, questions or suggestions about this privacy policy or our handling of your personal data should be emailed to secretary@friendsoffirthofclyde.org

Alternatively, you can contact us at our HQ using the following postal address or telephone numbers:

Friends of Firth of Clyde
c/0 North Southannan Farm
Fairlie
North Ayrshire
KA29 0EA

Telephone: +44 (0)7714784473